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I purchased my Phonak Q90 312 in Aug. of 2014 - Four months later in December of 2014 Hearing Planet announced a new model technology offering superior performance. I have been denied a reasonable trade up price, or trade in value for the $6,000 i had just paid for...
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Anonymous
Anonymous

My two scents.....the audiologist should have informed you that new technology was coming down the pike and given you the option to purchase current technology or wait on the ...

2.5
I liked
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I didn't like
  • Technolgy trade up after purchase
#641796
They made an appointment for me with Connect Haring in Beaverton Portland at 8:30 AM on Tuesday May 12, 2015. The office is inconveniently located in a rented room within a Medical Group. Lynda Robbins kept me waiting in the reception room for 40 minutes and finally...
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Anonymous
Anonymous

The details in this comment are incorrect. This particular client got stuck in traffic for 2 hours and was irate before he even entered the office location. Miss Robbins was a...

#634783
This is the second time I bought aids from the Hearing Planet. Both of the audiologists I went to were great. One in Illinois and the last in South Carolina. Both were very, very helpful. Also I have never had a bad batch of batteries. I have used the company for...
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#601407
dead batteries on 50% of orders for premium zinc air hearing aid batteries size 10A. my last order guaranteed until 9/16. this has been a recurring problem since i started business with you! i have revisited n my audiologist assuming that my device was defective and...
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Anonymous
Anonymous

I wonder if any of you know that hearing planet doesn't actually make batteries. Any time an organization buys in bulk there bound to be some duds...especially with batteries....

Anonymous
Anonymous

Your name batteries are not worth the money. You are selling cheap stuff for a reason. Count me as one very pissed off consumer !

#509527
e-mail for Mike Bryant with Hearing Planet in Nashville incorrect and unable to contact Hearing Planet as phone message is full. Please call Sara @ 885-6271. I am interested in ordering my hearing aid but unable to do so as no way to communicate. I also sent message to...
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#456846
Hearing Planet consultants do not want to help a customer evaluate their options. If you are not calling to schedule an appointment, they will not return your calls. My mother needed hearing aids last year. We looked into Hearing Planet, but wound up going to another...
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Anonymous
HearingRev

Gayle, Your story is very similar to that of Partsguy (the other consumer who complained about HP on this website) and I am glad that you too were eventually satisfied with...

gayle11
***le11

The morning after I posted this complaint, I received a call from the VP of Hearing Planet. He apologized profusely for the way I had been treated and personally addressed my...

#182329
Buyers Beware: I purchased Phonak Audeo V hearing aids from the Hearing Planet for $4100.00. They came with a 45 day trial. On the 44th day I called the Hearing Planet and told them that the hearing aids that I purchased did NOT work well for me on the telephone. They...
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Anonymous
Not Important

When you go online whatever you save up front you pay more than that on the back end. Aids and your wellbeing take a lot of care and upkeep that goes well beyond a year or...

Anonymous
Charles R Cloninger

Look folks, you have to be grown ups and treat this as the business deal it is. You don\'t take any change in the deal unless it is in writing. Do you not know by now that any...

#178140